thread Re: Default fulfillment method not working as expected in Online Store

Default fulfillment method not working as expected

dschleef — Sat, 28 Nov 2020 21:33:05 GMT

I have set in store pickup and shipping as fulfillment options for each product. Have set in store pickup to be the default. When customer adds an item to cart, the in store option is selected, however when they click checkout it prompts to enter address. Instead, they have to click on the 'change' link next to the in store address, it pops open the address then they have to click done. So it doesn't do in store by default without clicking on change first

Re: Default fulfillment method not working as expected

sayra — Mon, 30 Nov 2020 22:59:57 GMT

Hello @dschleef.

I see what you mean. After testing the checkout flow, it does seem to ask for a shipping address but pickup is set as the default option in the checkout settings. Your setting all look good. You can try unpublishing the site and publishing it once more to see if the bug fixes itself (sometimes this works). If this does not work, please contact our Customer Success Team as we will need to troubleshoot your account further.

Let me know if you have any other questions.