thread Re: Subcategories are displaying inconsistently on square online. in Online Store

Subcategories are displaying inconsistently on square online.

Mayasand — Tue, 05 Jan 2021 17:49:48 GMT

In the image below we have a category called “Breakfast Foods”. This category has no items. It has two subcategories which are displayed as “Burritos and Bowls” and “Other Breakfast”

if i add items to the breakfast foods category, the sub categories no longer display. It only show the category items. Is there a way to display both subcategories and items when a category contains both?

Re: Subcategories are displaying inconsistently on square online.

Goldneye — Tue, 05 Jan 2021 19:42:48 GMT

HI, Breakfast Foods is now a placeholder for the subcategories. If you add to Breakfast Foods then it is a regular category. It can not be both.

Re: Subcategories are displaying inconsistently on square online.

Mayasand — Wed, 06 Jan 2021 13:28:30 GMT

Thank you for your reply. A category should be a container. Any container may contain objects or other containers. Any query of the container’s contents should return a list of both objects and containers.

It should not be an either or situation where it can only display objects or other containers.

In our business, we have such a diversity of products that we have to group certain objects into multiple subcategories. Otherwise our categories would be overly cumbersome with 100’s of items. But we need a way to display both objects and containers within our larger categories. Thanks.