thread Re: Rearrange option order in Online Store

Rearrange option order

marymack07 — Sat, 06 Feb 2021 21:04:41 GMT

I have two option sets and they are appearing in my online store in the opposite order I'd like. I have tried rearranging within items as well as in items online and it's like me dragging to rearrange the order is not saving. When I go back into the item, the options are stuck in the order I don't want them in. How can I rearrange and get this setting to stick?

Re: Rearrange option order

Goldneye — Sat, 06 Feb 2021 21:24:15 GMT

HI, have you tried within Edit Option Set?

Here are the breadcrumbs and screenshot to locate.

Online Dashboard, Items, Options, click the 3 dots on the far right side of your Option Set, click Edit, Edit Option Set pops up, scroll down to click and drag to rearrange, Save

Re: Rearrange option order

marymack07 — Sun, 07 Feb 2021 15:53:59 GMT

Hi Terri,

I am able to rearrange my different options within one option set, but my problem is that I have two option sets on one item and I want them to display on the online item page in a different order.

Re: Rearrange option order

Goldneye — Sun, 07 Feb 2021 16:03:27 GMT

HI, can you please share a screenshot? Or Link?

Re: Rearrange option order

marymack07 — Wed, 10 Feb 2021 00:17:47 GMT

I would like these in reverse order @Goldneye

Re: Rearrange option order

Goldneye — Wed, 10 Feb 2021 00:44:46 GMT

HI, when you Edit Item, select under Modifiers to click the 3 bars where you can click-and-drag to move.

Re: Rearrange option order

Mayasand — Wed, 10 Feb 2021 12:42:49 GMT

Terri, unfortunately you did not read the question. And the screenshot you posted was related to modifiers and not to option sets. It provides no solution to the problem of options not being in the correct order.

Re: Rearrange option order

Mayasand — Wed, 10 Feb 2021 12:46:30 GMT

Mary,

i have been having the same issue.

i have a similar thread here:

https://www.sellercommunity.com/t5/Square-Online-Discussion/The-order-of-the-options-in-a-single-item-is-not-staying-set/m-p/242808#M6068

this is happening on all of our new drink items.

in the thread, i do mention that you can edit the item in the pos and it will correctly retain the order of the option sets. This is unfortunate as i edit in the square online utility and then have to re-edit in the pos to correct the order of the option sets.