thread Re: “cart is empty” and she can’t purchase it? in Online Store

Square Online: Cart is empty error?

DLev — Sun, 28 Feb 2021 16:54:51 GMT

customer being unable to purchase an item because it says, “cart is empty’

Re: “cart is empty” and she can’t purchase it?

isabelle — Sun, 28 Feb 2021 16:54:26 GMT

Hey @DLev!

Sorry to hear about this. Is it still happening? What is your URL? What browser is the customer using?

Let me know so we can look into this further ✨👩🏼‍💻

Re: “cart is empty” and she can’t purchase it?

DoneLikeDinner — Wed, 31 Mar 2021 21:34:39 GMT

Hi there... I'm having the same issue... says the cart is empty, and states that location is not offering pick up orders.

Site is: https://done-like-dinner.square.site/

Thanks for any help you can offer.

Re: “cart is empty” and she can’t purchase it?

AshleyK — Thu, 01 Apr 2021 16:54:41 GMT

@DoneLikeDinner Thanks for reaching out about this and welcome to the Seller Community! I took at look at your URL and added the Chili, Regular to the cart for pickup and it let me get to the pay screen without any orders. Is there a specific item that your customer cannot add?