thread invoice header items way too small text unreadable logo way too small in Online Store

invoice header items way too small text unreadable logo way too small

RockUT — Sun, 07 Mar 2021 04:34:49 GMT

Hadn't used this for awhile. Apparently some change they made in the headers has relegated my logo to the size of a small pea. The text is also now 1/4 point type.

Very embarrassing when i had to deliver an invoice today.

I didn't have time to trouble shoot before leaving. There is no way to edit it in invoices.

I need to fix this immediately!

Should I go back to QuickBooks?

Re: invoice header items way too small text unreadable logo way too small

AshleyK — Mon, 08 Mar 2021 19:14:38 GMT

Hi @RockUT! Welcome back to Square. I'm sorry it was a frustrating return. That does not sound like things are behaving correctly and could potentially be a bug. Do you know if this only happens with Invoices? Is your logo very small on your receipts as well? This isn't a known issue so I'm wondering if it's a browser deal.

Can you please try to create a new invoice on Chrome or Safari and let me know if the font/images are acting weird? Screenshots would be helpful if you can provide them.