thread Re: Items showing as Not Available in Online Store

Items showing as Not Available

Par123 — Wed, 17 Mar 2021 12:56:11 GMT

Please help! My online store is showing the items as "Not Available". I went into my items library and input inventory. It is still showing as unavailable. How can I correct this issue?

Re: Items showing as Not Available

tiedyegalore — Sat, 25 Jun 2022 16:44:25 GMT

Im having this same issue. Did you ever figure it out?

Re: Items showing as Not Available

Ellie_ — Sun, 26 Jun 2022 15:27:09 GMT

Hi there @tiedyegalore,

We can definitely take a look at this for you! Can you please confirm the URL for your website?

Re: Items showing as Not Available

Sarah88 — Sun, 28 Jan 2024 12:54:23 GMT

I’m having the same issue, incredibly frustrating

Re: Items showing as Not Available

Summer2024 — Sun, 28 Jan 2024 14:25:56 GMT

Hey there, @Sarah88!

I have taken a look at your site and do see where items are showing unavailable. The only thing I can see that could be causing the hang up is that it says "0" available in total inventory.

In the meantime, I am going to escalate this to our Ecommerce team and see if they can take a deeper look.

Re: Items showing as Not Available

Summer2024 — Sun, 28 Jan 2024 15:49:54 GMT

Hey, @Sarah88 😀

Our ecom team took a look and it appears your items are now showing as available on the site.

Please let me know if you have any other issues!

Re: Items showing as Not Available

Summer2024 — Sun, 28 Jan 2024 15:50:18 GMT

Hey, @Sarah88 😀

Our ecom team took a look, and it appears your items are now showing as available on the site.

Please let me know if you have any other issues!