thread Re: No given the option to charge cancelation fee in Online Store https://community.squareup.com/t5/Online-Store/No-given-the-option-to-charge-cancelation-fee/m-p/257741#M18857 <P>Hey there, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/50226">@JamaicaCastro</a> -&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the Community.&nbsp;</P> <P>&nbsp;</P> <P>Do you have the No-Show policy set in your Appointment settings? You can check that on your Dashboard &gt; Appointments &gt; Settings &gt; Payments &amp; Cancellations.&nbsp;</P> <P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/square.response.lithium.com/RESPONSEIMAGE/7df11b13-e5a6-4d62-967b-1d79fb6e7e84.default.png" />Please let me know if you have any other questions or this isn't what you were looking for.&nbsp;&nbsp;</P> Wed, 24 Mar 2021 20:47:44 GMT Kassi_ 2021-03-24T20:47:44Z No given the option to charge cancelation fee https://community.squareup.com/t5/Online-Store/No-given-the-option-to-charge-cancelation-fee/m-p/257353#M18856 <P>I’ve never had an issue when a client no shows on me because I was able to go online and charge them a cancellation fee. Now the button isn’t on there when I hit them as a no show!&nbsp;</P> Tue, 23 Mar 2021 21:51:38 GMT https://community.squareup.com/t5/Online-Store/No-given-the-option-to-charge-cancelation-fee/m-p/257353#M18856 JamaicaCastro 2021-03-23T21:51:38Z Re: No given the option to charge cancelation fee https://community.squareup.com/t5/Online-Store/No-given-the-option-to-charge-cancelation-fee/m-p/257741#M18857 <P>Hey there, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/50226">@JamaicaCastro</a> -&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the Community.&nbsp;</P> <P>&nbsp;</P> <P>Do you have the No-Show policy set in your Appointment settings? You can check that on your Dashboard &gt; Appointments &gt; Settings &gt; Payments &amp; Cancellations.&nbsp;</P> <P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/square.response.lithium.com/RESPONSEIMAGE/7df11b13-e5a6-4d62-967b-1d79fb6e7e84.default.png" />Please let me know if you have any other questions or this isn't what you were looking for.&nbsp;&nbsp;</P> Wed, 24 Mar 2021 20:47:44 GMT https://community.squareup.com/t5/Online-Store/No-given-the-option-to-charge-cancelation-fee/m-p/257741#M18857 Kassi_ 2021-03-24T20:47:44Z