thread Re: How do I eliminate "change location" at checkout for pickup locations? in Online Store

How do I eliminate "change location" at checkout for pickup locations?

PotPiesOnline — Sun, 04 Apr 2021 11:17:13 GMT

I have multiple locations and multiple sites, I have locations set to be visible only on a specific site. When a customer is checking out, it gives them the option to select a location that's not supposed to be visible on that site. Very frustrating!

Re: How do I eliminate "change location" at checkout for pickup locations?

isabelle — Mon, 05 Apr 2021 23:01:29 GMT

Hey @PotPiesOnline! 🥧

I reached out to our Square Online team, and it sounds like you've already been in contact with them regarding this issue. Feel free to circle back to this thread to share you findings for other curious sellers.

Also, just because you're new to the Community, feel free to checkout this Q&A with the Founders of Harlem Biscuit Company we're hosting tomorrow, and our seller groups!

Re: How do I eliminate "change location" at checkout for pickup locations?

Heaven1 — Thu, 08 Apr 2021 18:26:27 GMT

I have only one location and that line asking the customer to chose location is just useless.
Any way it can be turned off?
Also, when the customer hits the "order now" button, the pop-up asking for location, delivery or pick up shouldn't show up, it should wait until the customer is ready for pick up... I have all my items available for both pick up and delivery

Re: How do I eliminate "change location" at checkout for pickup locations?

BernadetteA — Sat, 10 Apr 2021 01:05:40 GMT

Hi @Heaven1 I believe the popup will show for the Order Online template if you have more than one fulfillment method, but I can confirm with the team.

Can you also post a link to your site so we can take a look at the location options on your site?

Re: How do I eliminate "change location" at checkout for pickup locations?

Heaven1 — Sun, 11 Apr 2021 17:38:37 GMT

heaven-market.com
Thanks a lot @BernadetteA

Re: How do I eliminate "change location" at checkout for pickup locations?

BernadetteA — Sun, 11 Apr 2021 20:25:35 GMT

Thanks! I just checked your site, and I do not see a popup. Did switching to the Shop All template resolve this for you?

Re: How do I eliminate "change location" at checkout for pickup locations?

Heaven1 — Tue, 13 Apr 2021 19:50:26 GMT

Yes, but I don't want to miss any other feetures of the "restaurant style" template