Most popular shows the least popular items

cclegg — Sat, 10 Apr 2021 16:29:31 GMT

I have found that when I edit and re-publish the online site for a restaurant, the "most popular" items get reset back to the last items I added to the site items. As it turns out, those are soft drinks, which are the least popular items for take out.

I understand that I can turn off "least popular" entirely, but for me it's useful. Is there a way to preseve the actual most popular items across a "publish" event, or let me edit the default items that show up when the site is re-published? The defaults showing up now are just silly.

Re: Most popular shows the least popular items

ashc — Mon, 12 Apr 2021 14:02:11 GMT

Hey @cclegg and welcome to the Community.

Can you confirm for me if you're following these steps:

Website > Edit Site > Shop All > Item List > select Arrange & Add Items > Arrangement to select how you wish items to appear? It just changes when you publish it?

To me that sounds buggy and I'd recommend contacting our direct CS team to file a ticket for it if so.

thread Most popular shows the least popular items in Online Store

Most popular shows the least popular items

Re: Most popular shows the least popular items