thread Re: Catalog/Item URL in Online Store

Catalog/Item URL

smmayhem — Sat, 10 Apr 2021 22:31:39 GMT

My Facebook catalog of items stopped updating. Everything looks to be connected as far as settings are concerned. I have an option to enter a URL to update the catalog but I don't now what the URL would be (the data file location of my items for sale). I have a free Square website including Weebly. Thanks!

Re: Catalog/Item URL

Valentina — Mon, 12 Apr 2021 20:07:39 GMT

Hi again @smmayhem 👋

If you haven't already referred to this resource, we recommend starting there.

If you still need a hand with Facebook Pixel for Facebook through Square Online, please contact Facebook’s Support Team, or visit Facebook’s Business Center for more information on troubleshooting.

Re: Catalog/Item URL

lc-wt — Wed, 21 Apr 2021 21:51:36 GMT

Same short of deleting it and reconnecting it just never updates anymore.

Re: Catalog/Item URL

smmayhem — Wed, 21 Apr 2021 22:04:36 GMT

Yep. I started from scratch. Basically started over with the FB connection. Now I export the items as an Excel file from Square/Weebly and update FB Commerce Manager with the latest file. Seems to work so far.