thread Re: Can I transfer my domain to another Square account? in Online Store

Can I transfer my domain to another Square account?

milly99 — Tue, 27 Apr 2021 08:35:43 GMT

I was trying to use the Weebly application but unfortunately, it stopped working because it says my account is not authorized. I created a new website but deleted it afterward. I came from another e-commerce site and I had the ability to manage multiple websites in the same app. But with Weebly, after even deleting the other website, it still won't let me log in. I am getting frustrated because I want to have the convenience of managing my shop with the app and not through web browsers.

Now, my next option is to open up another account and not repeat the same mistake. My problem is if I transfer my domain to a new account from Square, would it take up to 7 days as well? I can't wait for another day for my store to not open up. I am really disappointed with Square's service right now. I shouldn't have made the switch if Square was this inconvenient.

Re: Can I transfer my domain to another Square account?

Goldneye — Tue, 27 Apr 2021 14:44:34 GMT

HI, Square obtained Weebly 2018 and is in the process of combining the two into one. The Weebly application is Square. Weebly functions, features and options are no longer available. Square does have their own app. If you create another account it will still be Square. If you had your domain with Weebly and want to use it with Square you would need to contact Customer Support.

You can try to contact Customer Support with this link. Monday to Friday.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.