URGENT - I lost my domain

StrategyCareers — Mon, 10 May 2021 00:59:54 GMT

I modified a few aspects of my website and after publishing I got a message saying they are giving me a generic domain through square, and asking if I want to purchase a custom domain!!! I already did a year ago and have all my merchandise and marketing with that domain! Now I try to enter my website with my custom domain and get a 404 No Found message. I hope I can finally talk to a human about this!

Re: URGENT - I lost my domain

Goldneye — Mon, 10 May 2021 14:33:10 GMT

HI, domains are charged by the year. You may need to pay for a new year.

You can try to contact Customer Support with this link. Monday to Friday.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.

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URGENT - I lost my domain

Re: URGENT - I lost my domain