thread Square Online Update: Items suddenly showing as unavailable in Online Store

Square Online Update: Items suddenly showing as unavailable

LoriWatts — Tue, 18 May 2021 15:49:32 GMT

The items that I have listed since these updates appear on my site as "unavailable." I've been using my site for years & have never had this problem. No one at Square Up seems to know why.

I wish there was something like a SquareUp Basic, that was not so complicated.

Re: Square Online release notes - May 11, 2021

isabelle — Tue, 18 May 2021 15:48:05 GMT

Hey @LoriWatts!

Sorry to hear about this. Sounds like you already contacted our Support Team? If you haven't, I would suggest doing so.

If you have and they were unable to resolve the issue, feel free to reply in this thread with a screenshot and clear description of what you're experiencing so I can escalate the issue to our Engineering Team.