https://community.squareup.com/t5/Online-Store/Self-serve-ordering-and-shipping/m-p/283089#M17769 <P>Hello, I'm trying to setup self serve ordering with the option to ship. How do I have customers that scan a qr code specify their shipping information when placing a self-serve order via mobile?</P> Thu, 24 Jun 2021 23:11:35 GMT laserlab 2021-06-24T23:11:35Z https://community.squareup.com/t5/Online-Store/Self-serve-ordering-and-shipping/m-p/283089#M17769 <P>Hello, I'm trying to setup self serve ordering with the option to ship. How do I have customers that scan a qr code specify their shipping information when placing a self-serve order via mobile?</P> Thu, 24 Jun 2021 23:11:35 GMT https://community.squareup.com/t5/Online-Store/Self-serve-ordering-and-shipping/m-p/283089#M17769 laserlab 2021-06-24T23:11:35Z https://community.squareup.com/t5/Online-Store/Self-serve-ordering-and-shipping/m-p/283254#M17770 <P>Hm, well that's interesting, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/381771">@laserlab</a>!</P> <P>Did you follow the steps outlined <A href="https://squareup.com/help/us/en/article/6692-get-started-with-square-checkout-links#d115d51a14576e1b05c570765e45897b" target="_blank">here</A>?</P> <P>&nbsp;</P> <P>When you look at the item in your Square <A href="https://squareup.com/dashboard/sites" target="_blank">Online overview page</A>, what fulfillment methods are enabled?</P> <P>&nbsp;</P> <P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/square.response.lithium.com/RESPONSEIMAGE/5dc8e448-92eb-4e66-8936-07ec1a229e43.default.png" style="height:179px; width:256px" /></P> <P>&nbsp;</P> <P>You'll also need to make sure that the purpose of the link is&nbsp;<STRONG>Sell item&nbsp;</STRONG>instead of something else (like <STRONG>Accept Donation</STRONG>).</P> <P>&nbsp;</P> <P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/square.response.lithium.com/RESPONSEIMAGE/6545ecc0-5ad3-4b88-9919-990dc099a746.default.png" style="height:51px; width:512px" /></P> <P>&nbsp;</P> <P>As long as you've ensured that&nbsp;<STRONG>Shipping&nbsp;</STRONG>is selected as a fulfillment method, your customers should see this at checkout:</P> <P>&nbsp;</P> <P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/square.response.lithium.com/RESPONSEIMAGE/57e84a2b-9145-439f-a5de-74e8130ea509.default.png" style="height:239px; width:512px" /></P> <P>&nbsp;</P> <P>Let me know if questions come up!</P> <P>&nbsp;</P> <P><STRONG>P.S.&nbsp;</STRONG><EM>Welcome</EM> to the <A href="https://www.sellercommunity.com/t5/Orientation-Etiquette/Orientation-Welcome-to-the-Seller-Community/m-p/190104#M152" target="_blank">Seller Community</A>&nbsp;<span class="lia-unicode-emoji" title=":sparkles:">✨</span></P> Fri, 25 Jun 2021 22:12:13 GMT https://community.squareup.com/t5/Online-Store/Self-serve-ordering-and-shipping/m-p/283254#M17770 Valentina 2021-06-25T22:12:13Z