thread Re: Bug in "pickup from" display when using restricted dates in Online Store

Bug in "pickup from" display when using restricted dates

lemondogs — Fri, 02 Jul 2021 17:48:10 GMT

The "Pickup from" line follow our hours and prep time, but it's not taking into account restricted dates. This is a display glitch only, as you can see by the actual selection field on the right -- it shows that today is restricted by only allowing selection of dates/times starting tomorrow.

However people could be confused when they see "Pickup from today, 4:10pm" when today is a restricted date.

Re: Bug in "pickup from" display when using restricted dates

ashc — Sun, 04 Jul 2021 12:26:38 GMT

Hey @lemondogs,

I'd recommend pushing any bugs or glitches like this you see to our direct CS team as we're not able to file tickets for you here from the Community.

They can take a closer look with you and get that filed if there isn't a way to troubleshoot it.

Re: Bug in "pickup from" display when using restricted dates

lemondogs — Wed, 07 Jul 2021 14:28:49 GMT

I have submit it.

The reason I put it here is because half the bug reports I send (there have been many, seems like Weebly's store devs are a bit messy coders), they tell me is a configuration problem (even when it's not) and they then ask me to create a question here about it. Bouncing back and forth between the community questions and tech support can get pretty tiring and frustrating.

Perhaps you guys need a better process flow for this wherein if it's a bug reported on this forum, you submit it to a testing team to be tested and reproduced.