Complete Marketing & Site Setup Reset! Lost A Lot!!!

tewncfarms — Mon, 12 Jul 2021 19:42:28 GMT

So I've had problems all this year, from customers not being able to select their address especially for deliveries, people not able to complete transactions, and then just recently a complete reset of my entire marketing setup and even the shipping and other setup details. Lost my entire email subscriber list, but thankfully I was able to recover it through my Square customers list, but still I shouldn't have to be even worried about this let alone dealing with it!

This is really making me want to give up Weebly, but I really liked having everything through Square and so I went with the Square Online/Weebly host, and it was Great but now it's just making me lose Business!

And I blame weebly for it, I haven't hardly had any problems with Square, it always comes back to Weebly. And I'm not trying to be mean, but I have lost new customers and sales because of simple things that should not be a problem. Thankfully some customers are patient and let me know there are problems instead of just going to a competitor, but I can't sit here and test the website every day, especially when those mechanics/software is managed on the Host's end ie Weebly.

Re: Complete Marketing & Site Setup Reset! Lost A Lot!!!

Goldneye — Tue, 13 Jul 2021 16:07:14 GMT

HI, Square obtained Weebly 2018 and are now one platform. They have discontinued many options and features previously on Weebly. It seems there are more changes being done regarding the Weebly platform. There has been no word regarding if they will continue to support the existing Weebly section.

You can try to contact Customer Support with this link. Monday to Friday.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.

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Complete Marketing & Site Setup Reset! Lost A Lot!!!

Re: Complete Marketing & Site Setup Reset! Lost A Lot!!!