https://community.squareup.com/t5/Online-Store/Orders-not-printing/m-p/289020#M17624 <P>We've randomly had several online orders not print, but they are visible on the iPads. Today we had an order not print and not visible on the iPad, BUT the customer showed me a pending transaction in his bank account. Luckily it was a regular customer so I made the order anyway and will follow-up to see if the money ended up coming out of his bank account. If it does, I'm at a loss because we didn't receive the order and it's not in our transaction list, so where is the $$ and what happened to the order?&nbsp;</P> Fri, 23 Jul 2021 01:45:18 GMT hscva 2021-07-23T01:45:18Z https://community.squareup.com/t5/Online-Store/Orders-not-printing/m-p/289020#M17624 <P>We've randomly had several online orders not print, but they are visible on the iPads. Today we had an order not print and not visible on the iPad, BUT the customer showed me a pending transaction in his bank account. Luckily it was a regular customer so I made the order anyway and will follow-up to see if the money ended up coming out of his bank account. If it does, I'm at a loss because we didn't receive the order and it's not in our transaction list, so where is the $$ and what happened to the order?&nbsp;</P> Fri, 23 Jul 2021 01:45:18 GMT https://community.squareup.com/t5/Online-Store/Orders-not-printing/m-p/289020#M17624 hscva 2021-07-23T01:45:18Z https://community.squareup.com/t5/Online-Store/Orders-not-printing/m-p/289331#M17625 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/55964">@hscva</a> I'm sorry to hear you are having trouble with your online orders, but we have limited access to accounts and transactions through this community page. I recommend <A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank">reaching out to our support team directly</A> so a rep can help you troubleshoot this.&nbsp;</P> Sun, 25 Jul 2021 01:29:50 GMT https://community.squareup.com/t5/Online-Store/Orders-not-printing/m-p/289331#M17625 BernadetteA 2021-07-25T01:29:50Z https://community.squareup.com/t5/Online-Store/Orders-not-printing/m-p/289336#M17626 <P>Ok thanks</P><P>&nbsp;</P> Sun, 25 Jul 2021 02:25:18 GMT https://community.squareup.com/t5/Online-Store/Orders-not-printing/m-p/289336#M17626 leverettwesley0 2021-07-25T02:25:18Z