thread Can item be ship from two different locations on one Square site? in Online Store

Can item be ship from two different locations on one Square site?

trishatapaninen — Wed, 19 Nov 2025 17:28:07 GMT

The title of this thread has been edited from the original: 2 locations 1 website

I've been trying to get my website up and running, and it's been more of a pain than I expected. I built my previous website from Wix, but I decided to close it and move to Square so I could keep track of inventory.

The problem I am having is that my 2 store locations do not carry the same items. However, Square told me I had to have the pick-up option toggled for both store locations. When I didn't, I was having 404 errors. I have only found that Square only allows you to choose one store location for shipping. Because Location#1 doesn't always carry the same as Location#2 the inventory is 0 for Location #1 and, for example, 10 for Location#2.

Since shipping is coming from location #1 I'm having "out of stock" come up on the item or a 404 code. But if I put in inventory, it's fixed. However, that now messes up my inventory count.

I've spoken to 3 different square representatives in the past 2 days. I hope that this makes sense, and someone can please help me out.

Re: 2 locations 1 website

MayaP — Thu, 17 Apr 2025 23:14:17 GMT

Hi @trishatapaninen — I see this is your first post. Welcome!

I checked with our team, and currently, it’s not possible to set up more than one “ship from” location within a single site. One workaround would be to create an additional site for the second location and include links on your main website to direct customers to each site. I understand this isn't ideal, but it's the best solution available at the moment.

I’m also tagging a few Super Sellers who may have additional insights to share: @lawnbrook @dimo10 @JTPets @lenjobakes. Thank you all!

Re: 2 locations 1 website

trishatapaninen — Sat, 19 Apr 2025 15:59:00 GMT

Thank you for the reply. Yea that really isn't ideal and will just confuse my customers. Hopefully Square can come up with a better solution for growing businesses.

Re: 2 locations 1 website

MayaP — Tue, 29 Apr 2025 21:37:22 GMT

I agree @trishatapaninen! Feel free to share your thoughts on our Ideate Board.

If you need anything else, please let me know 😊