thread Re: My links aren't working in Online Store

My links aren't working

dhornbeadwork — Tue, 03 Aug 2021 14:16:06 GMT

The links to internal pages aren't working from either the navigation bar or the footer.

darcyhornbeadwork.com

HELP!!

TIA

Darcy

Re: My links aren't working

MJD — Tue, 03 Aug 2021 14:53:07 GMT

Hey there @dhornbeadwork!

My guess is that you have set up redirects to the page using the same link you originally used for a page, I did this before, remove all redirects and try again.

Hope this helps, if it does then please mark this as best answer to help others in the future!

Re: My links aren't working

dhornbeadwork — Tue, 03 Aug 2021 15:49:42 GMT

Thanks so much! That worked!

🙂 D

Re: My links aren't working

OMGDIPS — Sat, 06 Apr 2024 01:43:10 GMT

I cannot get my payment link to work. It works on some but not on others. The ones that aren’t working I have gone in to close the payment toggle then opened it again. I save it and copied the link and saved it. Once I leave the site and go back to it the same ones revert back to not linked. I don’t know what to do.

Re: My links aren't working

_Violet — Mon, 08 Apr 2024 19:36:51 GMT

Hi @OMGDIPS - I'm sorry to hear that this issue with your payment links has brought you to the Seller Community.

I suggest starting out with the troubleshooting steps for payment links listed here. If this doesn't improve things, please reach out to Support directly by logging into your Square account and heading here for further assistance.

I hope this helps! 🤞