thread square online item photos & item descriptions in Online Store

square online item photos & item descriptions

eagleroastery — Wed, 23 Apr 2025 06:50:54 GMT

Hello,

Two square online questions.

1. I don't have photos for all of my drink items and so when I have them on square online, some items have a grey photo box. Is there a way to get rid of this grey box for my items? I don't need a photo for each drink, just the description.

2. Am I able to get the description of each of my items at the top of the page rather than after all of the options/modifiers?

Thanks,

Elena

Re: square online item photos & item descriptions

MayaP — Wed, 23 Apr 2025 21:56:53 GMT

Hello @eagleroastery - I am happy to help! I will take a look and keep you updated.

Re: square online item photos & item descriptions

MayaP — Wed, 23 Apr 2025 22:54:33 GMT

Our team made the update on their end by going to:

Editor > Pages menu > Hovered over the "Shop All" page on the left > Clicked the three dots > Switch template > Chose Order Online.

This updated the layout, and you should now see that items without images no longer have the grey box. Please note, this change will only appear in editor mode until you republish your site.

If you need anything else, feel free to reach out. Have a great night!

@eagleroastery

Re: square online item photos & item descriptions

eagleroastery — Thu, 24 Apr 2025 12:51:41 GMT

Thanks so much Maya! This helped a lot.

Re: square online item photos & item descriptions

MayaP — Thu, 24 Apr 2025 13:13:40 GMT

Yay! I am glad! @eagleroastery

I forgot to mention for Question 2, no, you would not be able to rearrange the order of item descriptions. If you need anything else, let me know. Have a great weekend!