thread Customers receiving notifications for orders already picked up in Online Store https://community.squareup.com/t5/Online-Store/Customers-receiving-notifications-for-orders-already-picked-up/m-p/303549#M16882 <P>We've been having issues where our customers are getting pickup notifications for orders that were picked up already.&nbsp; Some of these orders were picked up weeks ago.&nbsp; As a result there have a couple of instances where we have fulfilled orders twice.&nbsp; Is any one else having this issue?</P> Thu, 16 Sep 2021 12:31:50 GMT allanihall 2021-09-16T12:31:50Z Customers receiving notifications for orders already picked up https://community.squareup.com/t5/Online-Store/Customers-receiving-notifications-for-orders-already-picked-up/m-p/303549#M16882 <P>We've been having issues where our customers are getting pickup notifications for orders that were picked up already.&nbsp; Some of these orders were picked up weeks ago.&nbsp; As a result there have a couple of instances where we have fulfilled orders twice.&nbsp; Is any one else having this issue?</P> Thu, 16 Sep 2021 12:31:50 GMT https://community.squareup.com/t5/Online-Store/Customers-receiving-notifications-for-orders-already-picked-up/m-p/303549#M16882 allanihall 2021-09-16T12:31:50Z Re: Customers receiving notifications for orders already picked up https://community.squareup.com/t5/Online-Store/Customers-receiving-notifications-for-orders-already-picked-up/m-p/303852#M16883 <P>Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/397974">@allanihall</a>&nbsp;<span class="lia-unicode-emoji" title=":waving_hand:">👋</span></P> <P>&nbsp;</P> <P>Firstly, welcome to the <A href="https://www.sellercommunity.com/t5/Orientation-Etiquette/Orientation-Welcome-to-the-Seller-Community/m-p/190104#M152" target="_blank">Seller Community</A> + sorry to hear that you're here because you've run into trouble. We recommend checking to make sure that both your app and your&nbsp;</P> <P>&nbsp;</P> <P>If you haven't already, your best bet is to get in touch with us directly, so that a member of our Ecomm&nbsp;team can dig in with you. When you have a moment, please reach out directly by logging into your Square account and heading <A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank">here</A>.</P> Fri, 17 Sep 2021 18:35:38 GMT https://community.squareup.com/t5/Online-Store/Customers-receiving-notifications-for-orders-already-picked-up/m-p/303852#M16883 JJ_ 2021-09-17T18:35:38Z