thread Re: How to remove Delivery instruction message at checkout in Online Store

Re: How to remove Delivery instruction message at checkout

tranguyen — Tue, 21 Sep 2021 16:22:54 GMT

Hey @DesignConnect, welcome to the Seller Community!

I think we should be able to remove this by disabling the option for No-contact delivery. You can do this from Settings > Fulfilment > Edit deliver settings on your Square Online dashboard.

I hope this will help!

Re: How to remove Delivery instruction message at checkout

DesignConnect — Thu, 23 Sep 2021 15:49:54 GMT

Hi tranguyen,

Thank you for your suggestion. The "No-contact delivery" was already turned off. This did not fix the problem. I have two store locations, one is for local delivery only and the other is set-up for shipping. The setting is off in both.

Re: How to remove Delivery instruction message at checkout

Kassi_ — Fri, 24 Sep 2021 18:58:44 GMT

Jumping in for Tra on this one, @DesignConnect -

I am going to recommend connecting with our Support Team on this one.

Normally, the steps Tra suggested would do the trick and since you're still seeing it - they will be able to dive deeper into this.

Thank you!