thread Re: How do I remove the cash app button from my item page on square online? in Online Store

How do I remove the cash app button from my item page on square online?

CopakeWineWorks — Sun, 26 Sep 2021 02:12:46 GMT

They added this feature. It makes my website look awful and is destroying my brand. How do I remove it?

Re: How do I remove the cash app button from my item page on square online?

Arie — Mon, 27 Sep 2021 04:43:26 GMT

Thanks for writing back in 👋

You can disable cash app as a payment method by visiting your Square Online Dashboard > Settings > Checkout. Please let us know how you go!

Re: How do I remove the cash app button from my item page on square online?

CopakeWineWorks — Mon, 27 Sep 2021 11:58:27 GMT

Hi Arie,

Went to the Checkout option and there is no button, level or tab to turn of Cash App. I see the option to turn off Apple and Google pay, but no option to turn of Cash App button.

Re: How do I remove the cash app button from my item page on square online?

LatheredSoaps — Mon, 27 Sep 2021 13:23:22 GMT

I would also like to know. It is unsightly and I don't see a way to disable it. I want to remove this option from my Square site.

Re: How do I remove the cash app button from my item page on square online?

Arie — Wed, 29 Sep 2021 01:21:01 GMT

Thanks for letting me know @LatheredSoaps @CopakeWineWorks, I've gotten in touch with the eCom team to see if there's another way to disable this from our end. I'll be an touch with an update as soon as I have news!

Re: How do I remove the cash app button from my item page on square online?

removecashapp — Wed, 29 Sep 2021 01:30:29 GMT

PLEASE LET US KNOW how to delete the "Cash App" button that was added to our store without our knowing. We dislike it and don't want it there and see no way to disable it.

Re: How do I remove the cash app button from my item page on square online?

Arie — Wed, 29 Sep 2021 04:25:06 GMT

I'll be in touch with more details on removing this button once I hear back from the team @removecashapp!

Re: How do I remove the cash app button from my item page on square online?

DannyH — Wed, 29 Sep 2021 15:18:38 GMT

@LatheredSoaps, @CopakeWineWorks

Just letting you know that the Cash App Pay in installments beta feature has been removed from your Square Online site. ✅

Re: How do I remove the cash app button from my item page on square online?

DannyH — Wed, 29 Sep 2021 15:18:26 GMT

Hi @removecashapp -- I just wanted to confirm that the Cash App Pay in installments beta feature has been removed from your account, so it will no longer appear on your site! ✅

Re: How do I remove the cash app button from my item page on square online?

adobbratz — Tue, 05 Oct 2021 16:14:57 GMT

Hi! Yes, we want this removed from our site as well. We're a nonprofit, this has taken waaaay to many staff hours already, especially for something we did not opt in to

Re: How do I remove the cash app button from my item page on square online?

DannyH — Tue, 05 Oct 2021 16:49:29 GMT

I'm sorry to hear the troubles this has caused you and your staff @adobbratz. The feature has been removed from your account so you no longer should see it on your site. ✅

Re: How do I remove the cash app button from my item page on square online?

adobbratz — Tue, 05 Oct 2021 18:19:31 GMT

Thank you!

Re: How do I remove the cash app button from my item page on square online?

Tjturn — Sat, 09 Oct 2021 14:26:48 GMT

Please remove the Cash App button from our site as well. It's raising huge problems with our accountants. It's hard to believe there is not a more simple way to turn off this feature we didn't even ask for or want. It truly has caused massive headaches for the folks who do our books.

Re: How do I remove the cash app button from my item page on square online?

Arie — Tue, 12 Oct 2021 00:13:14 GMT

Hi @Tjturn,

The button will be removed from your site now, sorry for the hassle!

Re: How do I remove the cash app button from my item page on square online?

ShopGirlNY152 — Thu, 14 Oct 2021 16:05:11 GMT

So.... commenting here is how we get the CashApp option off of our online sites? May I also please have this feature removed so that it no longer appears on my site? Thank you!

Re: How do I remove the cash app button from my item page on square online?

safsac — Fri, 15 Oct 2021 04:09:07 GMT

PLEASE remove Cash App Pay from my site as well. The icon is so tacky and there is no way to disable it. I do not have the toggle switch under settings>checkout to turn it off. I do not want it. PLEASE PLEASE PLEASE remove it from my account/site.

Re: How do I remove the cash app button from my item page on square online?

DannyH — Mon, 18 Oct 2021 21:51:19 GMT

I apologize for the delay @ShopGirlNY152. I wanted to confirm that the feature has been removed from your account so it should no longer be visible on your site!

Re: How do I remove the cash app button from my item page on square online?

DannyH — Mon, 18 Oct 2021 21:53:22 GMT

Thank you for your feedback @safsac. The Cash App pay in installments beta feature has been removed from your account so you should not longer see it on your Square Online site.

Re: How do I remove the cash app button from my item page on square online?

safsac — Mon, 18 Oct 2021 21:57:58 GMT

Thank you!!!

Re: How do I remove the cash app button from my item page on square online?

ShopGirlNY152 — Mon, 18 Oct 2021 22:10:50 GMT

Thank you! If this feature were something that I could selectively apply to my higher priced items instead of every single item (including things that cost as little as $5) I might consider it at a later date. Also, when new features are being added such as this-- something that looks bad and doesn't really make sense-- it might be nice to be given a heads up on the front end and have the option to opt IN instead of out. Thanks!