thread Re: SSL Certificate Expired in Online Store

SSL Certificate Expired

totemsupply — Thu, 14 Oct 2021 16:28:22 GMT

Recently I was alerted my website www.totemsupplyco.com says my website is not secure, that my SSL certificate is expired. From my research it says that on Weebly that it is included. What do I need to do to get that fixed? Thank you!

Re: SSL Certificate Expired

JK_Fiber_Art — Thu, 14 Oct 2021 20:07:36 GMT

Hey totemsupply,

Have to ask - where or how were you alerted that your site is not secure? Thanks for posting the link to your site - I didn't get any indication of an issue - your SSL Certificate will expire Wednesday, January 12, 2022 from what details are provided via Firefox's info. Using the Firefox browser, in the address line (that's you will see https://www.totemsupplyco.com/ - if you click on the "lock" symbol, then Connection secure, then More Information you will see the expiration date.

Re: SSL Certificate Expired

brittlowie — Thu, 10 Feb 2022 20:13:40 GMT

I'm experiencing the same issue with my site through square online/weebly. Anyone that goes to it, iphone, android, iPad etc receives a safety warning that will not let them continue to the site. I checked my SSL certificate and it says it expired on January 28th 2022. How many days or dollar value worth of business is it acceptable for me to lose before square/weebly handles one of their most critical jobs? www.stayactivemassage.com

Re: SSL Certificate Expired

neptunemaps — Fri, 11 Feb 2022 04:57:26 GMT

I am also having this problem, and need help fixing!

Re: SSL Certificate Expired

Tarastreeterart — Sat, 01 Oct 2022 19:39:40 GMT

If there’s anyone that’s figured this SSL certificate expiration thing out, please post it here. It’s discouraging as a new small

business owner.

Re: SSL Certificate Expired

JJ_ — Mon, 03 Oct 2022 17:30:24 GMT

Hello, @Tarastreeterart

Our Support team would be able to look into this with you! When you have a moment, please reach out directly by logging into your Square account and heading here.

P.S. Welcome to the Seller Community

Re: SSL Certificate Expired

KW5 — Fri, 19 Jul 2024 15:03:46 GMT

My SSL certificate has expired also. I did not get a notification that it was about to expire. I don't have a Weebly pro site, just a basic site, because I'm not selling anything. It's just my portfolio. I'm willing to pay for an SSL certificate if it's not too expensive. Otherwise, I'll have to find someone else to host my web site. Where can I go to find the information that I need?

Re: SSL Certificate Expired

MayaP — Fri, 19 Jul 2024 20:46:53 GMT

Hello @KW5, thanks for joining our Square Community!

Check your SSL, should be working now!

We do not provide notices for when the SSL is expired or isn't working. When ever an SSL cert expires, it is automatically renewed. Our SSL feature isn't a paid add-on either, it's free for every Weebly/Square Online site (provided the DNS is correctly configured)

Please let me know if you have any other questions!

Re: SSL Certificate Expired

KW5 — Sat, 20 Jul 2024 21:08:56 GMT

Thanks! I wonder why mine wasn't automatically renewed? My site has said Not Secure for some time. Was I supposed to do something?

Re: SSL Certificate Expired

Breffni — Tue, 23 Jul 2024 13:26:48 GMT

Hi @KW5, just taking over for Maya.

I can take a look into this - can you share a link to your site here?