https://community.squareup.com/t5/Online-Store/How-to-remove-requirement-to-present-customer-s-ID-when-they/m-p/791692#M1652 <P>Hello&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/710327">@Begformore</a>&nbsp;- Thanks for waiting. I understand your customer's concern about showing their ID. I am happy to help!</P> <P>&nbsp;</P> <P><STRONG>What item was ordered in the above screenshot?</STRONG></P> Tue, 29 Apr 2025 18:43:33 GMT MayaP 2025-04-29T18:43:33Z https://community.squareup.com/t5/Online-Store/How-to-remove-requirement-to-present-customer-s-ID-when-they/m-p/791467#M1651 <P>I use on demand delivery with Square Online Ordering. However, I have been having problems that my customers are asked to present their ID upon delivery even if their order don’t contain any alcoholic items (see attached picture). I checked all of my existing items and they do not have “contain alcohol” selection. Did this happen anyone before and how can I solve it? My customers don’t feel complete showing their ID as their orders don’t contain any alcoholic items.&nbsp;<BR /><BR />I’ve tried to talk to Square support on the phone, chat and email but none of them know the solution to this. I feel so hopeless.&nbsp;<BR /><BR /></P><P>Thank you so much in advance!&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_9539.jpeg" style="width: 1206px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/50855i337E88989259CA6B/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_9539.jpeg" alt="IMG_9539.jpeg" /></span></P> Sun, 27 Apr 2025 18:19:35 GMT https://community.squareup.com/t5/Online-Store/How-to-remove-requirement-to-present-customer-s-ID-when-they/m-p/791467#M1651 Begformore 2025-04-27T18:19:35Z https://community.squareup.com/t5/Online-Store/How-to-remove-requirement-to-present-customer-s-ID-when-they/m-p/791692#M1652 <P>Hello&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/710327">@Begformore</a>&nbsp;- Thanks for waiting. I understand your customer's concern about showing their ID. I am happy to help!</P> <P>&nbsp;</P> <P><STRONG>What item was ordered in the above screenshot?</STRONG></P> Tue, 29 Apr 2025 18:43:33 GMT https://community.squareup.com/t5/Online-Store/How-to-remove-requirement-to-present-customer-s-ID-when-they/m-p/791692#M1652 MayaP 2025-04-29T18:43:33Z