Weekly online customer pays a different amount every time, what's the best way to receive payment?

ChefGertie — Sun, 14 Nov 2021 00:14:24 GMT

Hi all! I own a catering company, and we have a client who pays for our services each Friday. The client's totals are never the same, so recurring payments are not an option. It's inconvenient for me to invoice her weekly then wait for her to pay the balance when she gets around to it...and it costs me a higher fee to save her card info and run it myself each week so she doesn't have to do it.

If she sets up her ACH info, can I then just run the invoice amount every week with her approval? Or does she need to go in and "pay the invoice" every time?

I'm trying to find the least expensive, most efficient way to collect payment. The one that creates as little work for her as possible. (If you think she sounds high maintenance in this email...you should see what she orders 😂) TIA for your expertise!

Re: Weekly online customer pays a different amount every time, what's the best way to receive pay...

JJ_ — Mon, 15 Nov 2021 22:52:49 GMT

Hey there @ChefGertie 👋 and welcome to the Seller Community!

At this time ACH can be left on file for recurring payments or Subscriptions. Meaning that in this case you would need to create a recurring invoice and update the amount monthly before Square Automatically debits the initial amount agreed on the initial invoice.

Important: ACH payment information is not saved on file at this time but saved on the recurring payment per buyer agreement.

I hope this information is helpful!

thread Weekly online customer pays a different amount every time, what's the best way to receive payment? in Online Store

Weekly online customer pays a different amount every time, what's the best way to receive payment?

Re: Weekly online customer pays a different amount every time, what's the best way to receive pay...