thread Re: Can't find my domain name that I transferred in Online Store

Can't find my domain name that I transferred

icequeenocala — Thu, 18 Nov 2021 20:44:38 GMT

I created and paid for my domain name "cottoncandyqueenocala.com" last week. I decided that I did not like the website builder within square and decided to transfer my new domain to my Weebly account. It's been over a week and I have since deleted the page I created that the domain name was attached to and now I do not know how where to find the DNS settings within square to change the settings to point to Weebly. Please help.

Re: Can't find my domain name that I transferred

Goldneye — Thu, 18 Nov 2021 20:55:47 GMT

HI, Weebly is Square. Square obtained Weebly 2018 both are one platform now.

You can try to contact Customer Support with this link. Monday to Friday, 6:00am-6:00pm PST.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.

Re: Can't find my domain name that I transferred

icequeenocala — Thu, 18 Nov 2021 21:04:00 GMT

Thank you. I will try that and follow up to let you know if it was resolved so others will know what to do should they have a similar issue.