thread Checkout Link - Improve how a customer changes their pick up day/time in Online Store

Checkout Link - Improve how a customer changes their pick up day/time

ZDeli — Thu, 18 Nov 2021 23:26:59 GMT

I just had an experience where i sent a customer a check out link. I love this feature but what i find confusing is that it isn't clear the customer can change the pick-up day/time from what is set a the default. This is what the pick up date and time default looks like. I just happened to click on the clock and was able to change the time but there is nothing to indicate that you can change this information. Can square add something in red that says "click the clock" to update your pick up day/time?

Re: Checkout Link - Improve how a customer changes their pick up day/time

sayra — Sat, 20 Nov 2021 22:16:23 GMT

Hey @ZDeli,

Can you please send us the checkout link to look into this further. We may not be able to change the default time and date but would be happy to try.

Re: Checkout Link - Improve how a customer changes their pick up day/time

ZDeli — Sun, 21 Nov 2021 05:32:21 GMT

Here you go: https://square.link/u/2ojbmHqz

I don't necessarily want to change the default date and time but rather make it clear that to change the default date and time you click on the clock symbl

Re: Checkout Link - Improve how a customer changes their pick up day/time

BernadetteA — Sun, 21 Nov 2021 22:16:53 GMT

Stepping in for @sayra while she it out 😊

Thanks for sharing the link. It's not possible to edit the checkout page, but I'm happy to share your feedback with the team.

In the meantime, you could add the extra information to the instructions you have that show up directly under the time/date slot.