thread How to change the location country? in Online Store

How to change the location country?

CandyDeXocolatl — Thu, 02 Dec 2021 07:03:41 GMT

My account appears as if I am in Mexico, but I am in the U.S. How can I fix this?

Re: How to change the location country?

VanKalkerFarms — Thu, 02 Dec 2021 15:30:53 GMT

Square uses GPS to determine your location to see if credit card processing is available. What do you mean your account appears as if you are in Mexico?

Re: How to change the location country?

CandyDeXocolatl — Thu, 02 Dec 2021 18:25:57 GMT

I am currently in U.S. and even my credit card is U.S. based. Whenever I try to verify my information, it only gives me options of Mexican states and there's a sign that says that "we are currently not offering this service in your country."

Re: How to change the location country?

JK_Fiber_Art — Thu, 02 Dec 2021 21:42:53 GMT

Hey Candydexocolatl,

Sounds like it's your IP address - if you're close to the US / Mexico boarder, depending on your ISP, the routing of your IP address may look like it coming from a different location. This happens to us - as our IP address sometimes appears we are located in a totally different town and not our exact location. You may want to contact your internet service provider or ISP - just a suggestion of course.