thread Re: Add Service Fees to a SaaS based application in Online Store

Add Service Fees to a SaaS based application

nsorathia — Fri, 09 May 2025 15:16:17 GMT

Hello,

Is it possible to add a "service fee" to a SaaS-based application? For example, a customer uses my software to book a reservation. The total amount the customer pays is $100. If I had a $2 service fee, the payment is split into 2 accounts. Client would receive $98 and we would receive a $2 service fee —deposited into a separate account.

In other words, can payments be split so that funds are automatically directed to different accounts?

Something like this:

Re: Add Service Fees to a SaaS based application

Subport — Fri, 09 May 2025 18:14:51 GMT

@nsorathia Yes it's possible depending on how you're going about it. What app are you using for this? Will there be a service charge on every reservation?

Re: Add Service Fees to a SaaS based application

nsorathia — Fri, 09 May 2025 18:47:14 GMT

Hello,

This is our custom in-house built web based application (not iOS or Android). Yes, it will be for every reservations, something like 2% of total bill. So, assuming customer is charged $100. We should get $2 and rest minus any fees should go to client.

Re: Add Service Fees to a SaaS based application

Subport — Fri, 09 May 2025 20:07:29 GMT

What are you using to create the app? Can you create the logic so it charges 2% based on the total?

Re: Add Service Fees to a SaaS based application

nsorathia — Fri, 09 May 2025 20:10:18 GMT

Yes, we would create the logic. We don't want the customer to see 2 charges (one going to client and one going to us). We want the client to see a single charge. Once the full charge has been captured, then we will create the division - how much goes to us and how much goes to client.

Re: Add Service Fees to a SaaS based application

Subport — Fri, 09 May 2025 20:35:37 GMT

Ahh I understand the situation now.

I think the developer forum might be a better question for this
https://developer.squareup.com/forums/

Re: Add Service Fees to a SaaS based application

nsorathia — Fri, 09 May 2025 20:43:04 GMT

Great, thanks, I'll ask this question on the developer forum.