thread Re: items are disabled in channel Listings in Online Store

items are disabled in channel Listings

ClaytonKing — Mon, 12 May 2025 01:26:46 GMT

I generally upload new products in batches using the spreadsheet template. It's a pain because not all the fields required by Channels (google/meta) are addressable in the spreadsheet, so I have to go in and edit the products to add color, age, brand, etc. However, I've done that. Every time.

Every time I do this there's some glitch. Today's is new. All the product I uploaded show as Disabled under status in the Channel Listings screen. They all show in my square store, but they don't show on google or meta, presumably because they're disabled.

I spent 20 minutes in a chat with support and was basically given the same screens I found searching help on my own. I can't find the REASON they are disabled. I've checked the listings and everything looks in order. There's no toggle I can find to disable them. So I'm at a complete loss as to how to fix this.

I typically post new products Sunday evenings, so this week I'm now late. Any help anyone can offer is appreciated.

Managing inventory shouldn't be as hard as Square makes it.

Re: items are disabled in channel Listings

MayaP — Tue, 13 May 2025 19:21:10 GMT

Hey @ClaytonKing - Thanks for reaching out! I appreciate all your hard work to get this to work.

Could you share a photo of what you see on your end?

Re: items are disabled in channel Listings

ClaytonKing — Sat, 17 May 2025 04:03:54 GMT

Re: items are disabled in channel Listings

MayaP — Mon, 02 Jun 2025 18:42:06 GMT

**UPDATE**

I did message the seller. On the listings, it does have more insight into what needs to be corrected. If you continue to have issues let me know. I can help! .