thread I cannot see my item inventory list when trying to add a "featured item" or a shop page on website. in Online Store

I cannot see my item inventory list when trying to add a "featured item" or a shop page on website.

GrandDominionRa — Sun, 06 Feb 2022 19:21:44 GMT

I am trying to create a webpage through Square online but whenever I add a section of "featured items" or a page of my products, the button to the left under "Items" just says "Create Your First Item" and a message: "Looks like you don't have any items in your store. Create an item to sell on your Shop page."?? But I have made many items in my Square inventory. Why aren't these items showing up here?

Re: I cannot see my item inventory list when trying to add a "featured item" or a shop pag

Goldneye — Sun, 06 Feb 2022 23:58:13 GMT

HI, you can edit your Featured Items within the Editor on your Online Dashboard.

Online Dashboard, Website, Edit Site, +Add Section, select Featured Items, select Choose Items, popup Select Featured Items, check mark box for the items you want to feature.

Custom Selection you can determine the list value Most Popular, Recently Viewed, Recently Ordered.

Content you can select to display Title, Prices, etc.

Customize you can select Layout & Color

Re: I cannot see my item inventory list when trying to add a "featured item" or a shop pag

DiceDropGames — Tue, 15 Feb 2022 15:23:48 GMT

Thanks for your reply, I do appreciate it. I already have featured items setup. I've been using it for two years. The issue that I'm having started a couple of weeks ago. In the past, when I click on "Add Featured Items", it displays everything that I've recently added. It no longer does that. When I try to manually search for specific products, the search function doesn't return any. Some recently added items do appear, but most don't. There seems to be some kind of syncing issue.

Re: I cannot see my item inventory list when trying to add a "featured item" or a shop pag

SmithMaker — Tue, 22 Mar 2022 20:22:30 GMT

Hi! Did you find a resolution? I am having the same issue. Thanks!

Re: I cannot see my item inventory list when trying to add a "featured item" or a shop pag

DiceDropGames — Tue, 22 Mar 2022 20:43:12 GMT

I figured out that the "Add from Item Library" button doesn't always appear at the top if I've been editing other items. I have to go back to the Site Items main page for it to appear. It's a workaround.

Re: I cannot see my item inventory list when trying to add a "featured item" or a shop pag

midwest-aromas — Fri, 13 Jan 2023 00:27:29 GMT

Anyone using featured items, please consider & back this feature request:

https://www.sellercommunity.com/t5/Square-Online/Featured-Items-from-variations/idi-p/628347