thread Re: "Checkout" button on product pages grayed out. in Online Store

"Checkout" button on product pages grayed out.

GrandDominionRa — Sun, 06 Feb 2022 20:08:30 GMT

Hi all, when customers go into the product pages to purchase my products, the blue "checkout" button is grayed out and they cannot click on it. Is there any way to fix this?

Re: "Checkout" button on product pages grayed out.

frances_a — Thu, 10 Feb 2022 00:22:27 GMT

Hello @GrandDominionRa!

This is complicated to answer because there's a few different things that could cause this issue.

One thing I noticed is the address you're shipping from hasn't been confirmed, you could try confirming that and checking if the checkout button is clickable after, but that's only one of many things that could be causing the issue.

I would recommend reaching out to our Support Team so they can run through some troubleshooting steps with you.

Let me know once this gets resolved. Thank you.

Re: "Checkout" button on product pages grayed out.

Agri-Leaf — Mon, 14 Mar 2022 18:34:09 GMT

I would like your input. I have gone through the settings and haven't found an easy answer. Any help would be great!

Re: "Checkout" button on product pages grayed out.

BernadetteA — Thu, 17 Mar 2022 00:36:30 GMT

Welcome to the Seller Community, @Agri-Leaf 👋

Can you post a link to your site so we can take a look?