thread Re: How to change website name above Google result in Online Store

How to change website name above Google result

rhysmith — Wed, 14 May 2025 14:55:01 GMT

Hi! Does anyone know how to change the name that appears before any Google search result linked to my store?

I've highlighted what I would like to change here:

Thank you!

Re: How to change website name above Google result

TheRealChipA — Wed, 14 May 2025 18:00:40 GMT

Hi there @rhysmith.. You should be able to change this from your web dashboard > Online > Website > SEO. In the first section, click the "Update SEO" button and change your site title. Note there are all sorts of other SEO things you might want to review and update to help search engines drive traffic to your website.

Re: How to change website name above Google result

wordhorde — Thu, 15 May 2025 17:17:16 GMT

I've had the same problem for years, and sadly this fix does not work for me. My Google results show my url instead of what is listed in the Update SEO section for site title.

Re: How to change website name above Google result

TheRealChipA — Thu, 15 May 2025 17:28:34 GMT

@wordhorde I just looked at my Google listing and saw the exact thing. Very odd. I'm going to tag the Square Moderators so that they can consult the team about this.

@Kassi_@RSosebee1 @_Violet @MayaP @Summer2024 @Summer2024 @Ellie_@Katie_SQ @Laurie_@Sammie_CSee my screen shots below. The first is from my SEO settings, and if you look at "Search Result Preview" box, my site title is "Piper's Ice Cream Bar" which that preview says is going to be seen in my Google listing. However, if you look at the second screen shot you can see that instead of "Piper's Ice Cream Bar" the site title is showing only my URL. Can one of you check with the engineers to figure out what's going on?

Re: How to change website name above Google result

wordhorde — Mon, 02 Jun 2025 19:39:36 GMT

I assume you haven't heard any response to this issue?

Re: How to change website name above Google result

TheRealChipA — Mon, 02 Jun 2025 19:54:43 GMT

Nothing. Let me escalate this is a private forum I'm a member of, and when I hear something I'll let you know.

Re: How to change website name above Google result

Minion — Tue, 03 Jun 2025 01:00:08 GMT

Hey @wordhorde , @rhysmith

Have you tried viewing results in incognito browser? IF so are you seeing the same results?

Secondly, is your site URL the same xxx.square.site or do you have your own domain example mybusiness.com?

If it is the square.site I am wondering if there may be limitations of URL/SEO due to the package/plan that you are on (wild guess there, I don't use Square online so just spit firing here)

Let us know!

Re: How to change website name above Google result

wordhorde — Tue, 03 Jun 2025 12:14:30 GMT

We have our own domain name, and we are on the paid plan.

Re: How to change website name above Google result

Minion — Tue, 03 Jun 2025 12:21:27 GMT

@wordhorde wrote:
We have our own domain name, and we are on the paid plan.

what is your URL @wordhorde

Re: How to change website name above Google result

TheRealChipA — Tue, 03 Jun 2025 12:23:01 GMT

So, yesterday was having a discussion with @Minion in another thread. He suggested that there might be a cache issue involved. Since I recently purchased a new MacBook which has no cache or browsing history for my website, I fired up my Safari Browser and did a Google search. Sure enough, my Google listing now has my location name and everything exactly as it is set up in my SEO. See screen shot below.

That result is very different from my earlier screen shot. This leads me to believe one of two things -- either that my cache on my old iPad Pro was corrupted and if I had cleared my browsing history the listing would have been fine, OR that there is something going on with mobile Safari that is causing the issue.

So, have you tried clearing your entire browsing history and cache? Also, are you (personally) using either an iPad or iPhone when you do the Google search?

Re: How to change website name above Google result

TheRealChipA — Tue, 03 Jun 2025 12:29:48 GMT

Also @wordhorde what is your website URL?

Re: How to change website name above Google result

wordhorde — Tue, 03 Jun 2025 12:34:44 GMT

weirdandfantastic.com

Re: How to change website name above Google result

wordhorde — Tue, 03 Jun 2025 12:38:52 GMT

I typically use Firefox on a desktop, so that's where I've seen it. I didn't want to clear out browsing history, etc. there so I cleared both Google Chrome and Microsoft Edge and both still only show the URL. Maybe Safari is the only one that works correctly? 😅

Re: How to change website name above Google result

wordhorde — Tue, 03 Jun 2025 12:39:43 GMT

www.weirdandfantastic.com

Re: How to change website name above Google result

Minion — Tue, 03 Jun 2025 12:40:54 GMT

@wordhorde wrote:
weirdandfantastic.com

Thank you. So it does look like its showing properly for me in an incognito browser.

Re: How to change website name above Google result

wordhorde — Tue, 03 Jun 2025 12:51:44 GMT

Nope, that's still just showing the URL at the top. See circled area.

Re: How to change website name above Google result

Minion — Tue, 03 Jun 2025 12:56:56 GMT

Ahh fidget spinner! I clearly don't want to use my eyes to their potential this morning, sorry. And to clarify, you have the same SEO settings as @TheRealChipA displayed earlier in your SEO section correct?

Re: How to change website name above Google result

wordhorde — Tue, 03 Jun 2025 13:07:33 GMT

That's correct.

Re: How to change website name above Google result

Minion — Tue, 03 Jun 2025 13:33:09 GMT

Okay thanks. Do you mind trying one thing here @wordhorde . Could you removing the SEO title and click Save, then pull up your site in an incognito browser and see if that changes anything.

After that, simply put it back and click Save again and test the results.

Downfalls of not having a Square site its hard for me to see what they have in there for settings. I truly think that your site itself needs the cache purged (not just browser). There is a way to do that by connecting to Cloudflare (I've used it for years). Many benefits to it including loading times, whitelisting etc.

But let me know if you can try those steps above the results when you can.

Re: How to change website name above Google result

wordhorde — Tue, 03 Jun 2025 13:46:45 GMT

You can't leave it blank. If you remove the SEO title and Save, Square changes it to Home.

Chip seemed to get his to display correctly in (non-mobile) Safari without an actual site cache purge, so it's a puzzle.