thread Re: Online does not have ability to edit website in Online Store

Online does not have ability to edit website

ohanasuperette — Wed, 21 May 2025 06:48:26 GMT

Hi, just created a new account and trying to build my site. When I click on "Online" in the Dashboard, I only see three options on the left navigation: Overview, Sales channels, and Settings. I don't see any options anywhere on the website to edit my site other than managing items and fulfillment in the Ordering setup section. I can publish a very basic site that only has the ordering capability, but what if I want to add/customize the website? I'm unable to access that functionality.

Re: Online does not have ability to edit website

Gold — Wed, 21 May 2025 12:00:40 GMT

HI, Square combines many options and/or features. Best advice is to not be afraid of clicking on and exploring. Once you click Online, click on Overview.

Re: Online does not have ability to edit website

tanks — Wed, 21 May 2025 12:48:27 GMT

hey so I'm also having the same issue. ive tried on multiple different browsers and devices. when I click online the only options I see are the same as listed above. overview, sales Chanels, and settings. when I click on overview on the page comes up and there's no dropdown menu like in the picture.

Re: Online does not have ability to edit website

ohanasuperette — Wed, 21 May 2025 16:04:39 GMT

this is all i see

Re: Online does not have ability to edit website

ohanasuperette — Wed, 21 May 2025 17:14:02 GMT

Spoke with customer service and the answer was that even though i have Square for Restaurants, if i wanted the ability to use a custom domain and customize the website, i would have to subscribe to Square Online separately to get full functionality.