thread Re: Items Showing Under "No Menu" in Online Store

Items Showing Under "No Menu"

forestfae — Wed, 19 Nov 2025 17:22:12 GMT

Recently on my Square Dashboard, whenever I try to filter a report by menu, it's showing most of my items as under a "No Menu" section instead of their assigned menus. This has multiple items from different menus under it, as well, and it makes pulling reports incredibly tedious and frustrating. Has anyone else had an issue with this and have you found any solutions to fixing it on your end?

Re: Items Showing Under "No Menu"

Subport — Thu, 22 May 2025 18:29:40 GMT

Hi @forestfae

Is this happening on the POS directly?

Where are you trying to export from?

Do you have multiple locations?

I will try to replicate this issue.

Re: Items Showing Under "No Menu"

forestfae — Thu, 22 May 2025 19:05:14 GMT

It's happening on my dashboard whenever I try to pull a report like Item Summary, Discounts, and Comps. I do have multiple locations but so far it has only shown up under my Food & Beverage location since that's the only one that has multiple menu screens on the POS.