thread Re: Connection Not Private - Expired Certificate in Online Store

Connection Not Private - Expired Certificate

flowerdough — Tue, 02 Dec 2025 17:17:06 GMT

I had a customer bring to my attention my website gave them a security message. They didn't feel confident checking out. When I visit my website, I see the same message.

"Connection Is Not Private - This Website Might Be Impersonating (www.flowerdoughclay.co) to steal your personal or financial information. You should go back to the previous page."

I haven't touched my website or changed anything in a month, at least.

The details say my certificate has expired.

What do I need to do?

Re: Connection Not Private - Expired Certificate

Goldneye — Wed, 16 Mar 2022 17:35:57 GMT

HI, you can try to contact Customer Support with this link. Monday to Friday, 6:00am-6:00pm PST.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.