https://community.squareup.com/t5/Online-Store/how-come-the-contact-us-button-is-not-going-to-the-custom/m-p/351334#M13909 <P>thank you for responding, i did use that section to create my custom questions for the contact us link button, but as i said the button brings you to the default original questions. not sure what i should take a screenshot of, to explain the problem.</P> Wed, 23 Mar 2022 13:11:23 GMT Cookiecuterie 2022-03-23T13:11:23Z https://community.squareup.com/t5/Online-Store/how-come-the-contact-us-button-is-not-going-to-the-custom/m-p/351057#M13907 <P>when the contact us button is clicked, it just goes to the default questions, not the ones i created.</P> Tue, 22 Mar 2022 17:06:44 GMT https://community.squareup.com/t5/Online-Store/how-come-the-contact-us-button-is-not-going-to-the-custom/m-p/351057#M13907 Cookiecuterie 2022-03-22T17:06:44Z https://community.squareup.com/t5/Online-Store/how-come-the-contact-us-button-is-not-going-to-the-custom/m-p/351064#M13908 <P>HI, can you please share a screenshot or link?&nbsp;&nbsp;</P> <P>&nbsp;</P> <P>Contact Us has the following options available when you click +Add A Question.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screen Shot 2022-03-22 at 1.14.17 PM.png" style="width: 619px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/20728iE4555F92A67FD1CC/image-size/large?v=v2&amp;px=999" role="button" title="Screen Shot 2022-03-22 at 1.14.17 PM.png" alt="Screen Shot 2022-03-22 at 1.14.17 PM.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 22 Mar 2022 17:16:20 GMT https://community.squareup.com/t5/Online-Store/how-come-the-contact-us-button-is-not-going-to-the-custom/m-p/351064#M13908 Goldneye 2022-03-22T17:16:20Z https://community.squareup.com/t5/Online-Store/how-come-the-contact-us-button-is-not-going-to-the-custom/m-p/351334#M13909 <P>thank you for responding, i did use that section to create my custom questions for the contact us link button, but as i said the button brings you to the default original questions. not sure what i should take a screenshot of, to explain the problem.</P> Wed, 23 Mar 2022 13:11:23 GMT https://community.squareup.com/t5/Online-Store/how-come-the-contact-us-button-is-not-going-to-the-custom/m-p/351334#M13909 Cookiecuterie 2022-03-23T13:11:23Z https://community.squareup.com/t5/Online-Store/how-come-the-contact-us-button-is-not-going-to-the-custom/m-p/351418#M13910 <P>HI, a screenshot would help to see where, how and what the question settings are.&nbsp; Where are the questions? How are the questions set? What are the settings? etc.&nbsp; A link to your store to see your Contact Us section or page, to submit the form to see how the form acts customer facing.</P> <P>&nbsp;</P> <P>&nbsp;</P> Wed, 23 Mar 2022 16:58:24 GMT https://community.squareup.com/t5/Online-Store/how-come-the-contact-us-button-is-not-going-to-the-custom/m-p/351418#M13910 Goldneye 2022-03-23T16:58:24Z