thread Re: How to display sub-sub-categories in navigation drop down in Online Store

How to display sub-sub-categories in navigation drop down

360Liquidations — Tue, 02 Dec 2025 17:12:40 GMT

I cannot figure out how to set up my sub-sub-categories to show up on my site's navigation drop-down menus. For example, I have a root category called Outdoor with several sub-categories (i.e. Garden Tools, Outdoor Lighting, Patio Furniture & Accessories, etc.). Each sub-category then has several sub-sub-categories.

Example: Outdoor > Patio Furniture & Accessories > Patio Umbrellas & Bases

I created the sub-sub-category of Patio Umbrellas & Bases and have nested it under Patio Furniture & Accessories, but it does not show up when I hover or click on Patio Furniture in the drop-down navigation. I'm sure there's something simple that I'm missing, but any help would be appreciated. Here's my site: www.360liquidations.com.

Re: How to display sub-sub-categories in navigation drop down

Goldneye — Fri, 25 Mar 2022 10:58:11 GMT

HI, thank you for the link. You have done a great job creating and organizing your site. Yes, you are correct, sub-sub-sub does not display. I recreated what you described under Womens>Pants>Shorts>Bodysuits with Bodysuits not displaying. Suggest contacting Square Support to confirm if there is a Category limit.

You can try to contact Customer Support with this link. Monday to Friday, 6:00am-6:00pm PST.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.

Re: How to display sub-sub-categories in navigation drop down

Donnie-M — Fri, 25 Mar 2022 12:02:36 GMT

@360Liquidations I think your site looks great too! I would actually recommend keeping it the way you have it now and not go crazy with the sub sub categories. As a consumer, I don't like navigating more than 2 levels of drop down, if I am not on my pc at my desk it can get cumbersome and overfill your screen.

I think having the good detail and then letting the user use the search feature would be better. But you have a great broad category and 1 level sub category. I would stay away from a category with less than 5 items and maybe combine to keep your items per category to at least 5.

Re: How to display sub-sub-categories in navigation drop down

360Liquidations — Fri, 25 Mar 2022 14:39:17 GMT

Thank you for the feedback!!