thread Re: DNS - Need to add TXT record for Google Workspace. Follow guide perfectly. It doesn't save. in Online Store

DNS - Need to add TXT record for Google Workspace. Follow guide perfectly. It doesn't save.

UsernameToday — Sat, 31 May 2025 02:51:21 GMT

As stated in subject. How are you supposed to verify DNS if you can't add a new record successfully ?

Re: DNS - Need to add TXT record for Google Workspace. Follow guide perfectly. It doesn't save.

_Violet — Thu, 05 Jun 2025 15:10:12 GMT

Hi @UsernameToday - Thanks for reaching out to us here on the Square Community👋 My name is Violet and I'm one of the Community Moderators.

Please review the troubleshooting provided by @RobynR in this thread to see if that helps. One of our Square Champions, @TheRealChipA also ran into this issue and he was able to resolve after an escalation to our Engineering Team.

Let me know if you're able to resolve the issue! If not, I can escalate this further on my end.

I'll keep an eye out for your reply! 👀

Re: DNS - Need to add TXT record for Google Workspace. Follow guide perfectly. It doesn't save.

_Violet — Wed, 11 Jun 2025 20:08:05 GMT

Hello @UsernameToday 👋

Just wanted to check in and see how you're doing on this.

If you need any further assistance, please just let me know. Thanks!