Logos and Images won't display while editing or previewing

Hmelissak — Thu, 12 Jun 2025 14:04:45 GMT

I am having the same issue and I have cleared my history, cookies, tried another browser and updated my browser.

Re: Logos and Images won't display while editing or previewing

Summer2024 — Mon, 16 Jun 2025 02:23:20 GMT

Hi, @Hmelissak ! Welcome to the Square Community!

I'm going to outline a few more troubleshooting tips. Please let me know if any of these work!

Check Image Upload Source and Format

Check for Failed Uploads or Corrupted Images

Use Incognito Mode

Try logging into your Square Dashboard via Incognito Mode to eliminate browser extension conflicts.

Disable Extensions or Switch Network

Disable ad blockers, script blockers, or privacy extensions.
If you're on a corporate or school network, or using a VPN, switch to a personal/home network

Inspect the Broken Images (Developer Tools)

If you're comfortable:

Right-click the broken image icon > click Inspect.
In the Console tab, check for errors like:
- 403 or 404 (access denied / not found)
- CORS or mixed content issues

If you see 403 errors from something like squarecdn.com, it’s likely a cache or permissions issue on Square’s end.

Try on a Different Device

Try logging into Square from a mobile device or a different computer.
- If it works there, the issue is localized to your system (browser profile, cache, etc.

I hope this helps!