thread Re: Online ordering not accepting addresses in Online Store

Online ordering not accepting addresses

YellowRootHerbs — Thu, 12 Jun 2025 13:43:48 GMT

Anyone find a fix for this?

Re: Online ordering not accepting addresses

MayaP — Thu, 12 Jun 2025 23:08:33 GMT

Hey @YellowRootHerbs, thank you for reaching out. I am happy to help troubleshoot this issue.

Can you share a few more details so I can better assist you:

-What browser are you using?

-Have you tried clearing your cache and history or switching browsers or devices?

-Is this happening for multiple people?

-When did the issue start?

- If you do have any photos please provide them.

Re: Online ordering not accepting addresses

whysprs — Mon, 23 Jun 2025 04:52:52 GMT

Its a google autofill issue, if they start dilling it in and then click it to auto fill it kicks it out. I added the chat feature to my site and it auto pops up about it and or i have people go through me and i push it myself via an invoice.

Re: Online ordering not accepting addresses

MayaP — Mon, 23 Jun 2025 20:02:55 GMT

Hey @whysprs, I appreciate the suggestion on this!

Re: Online ordering not accepting addresses

MayaP — Mon, 23 Jun 2025 20:03:25 GMT

If you're still having issues let me know. I am happy to help @YellowRootHerbs 😊

Re: Online ordering not accepting addresses

YellowRootHerbs — Mon, 23 Jun 2025 20:07:15 GMT

Thank you! I had to redo the shipping assignments.

Re: Online ordering not accepting addresses

whysprs — Mon, 23 Jun 2025 21:23:20 GMT

No problem.

Re: Online ordering not accepting addresses

MayaP — Tue, 24 Jun 2025 20:09:12 GMT

Thanks for the update @YellowRootHerbs!

I’m glad to hear you were able to get this resolved. If you need anything else, feel free to reach out.