https://community.squareup.com/t5/Online-Store/Online-Tax-Exemptions/m-p/360413#M12680 <P>Maybe I'm missing something but the item-level tax exemptions don't seem to work for online orders.</P> <P>&nbsp;</P> <P>Everything works perfectly fine as it should in the POS apps and Register, however, the tax rules and exemptions do not apply in the same way through online orders.</P> <P>&nbsp;</P> <P>It's only recognising one of the applicable Taxes and it's ignoring the exemptions.&nbsp;</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-04-26 at 22.25.53.png" style="width: 999px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/21557iD165D4EC6F52FB88/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2022-04-26 at 22.25.53.png" alt="Screenshot 2022-04-26 at 22.25.53.png" /></span></P> Tue, 02 Dec 2025 17:13:52 GMT sherwb 2025-12-02T17:13:52Z https://community.squareup.com/t5/Online-Store/Online-Tax-Exemptions/m-p/360413#M12680 <P>Maybe I'm missing something but the item-level tax exemptions don't seem to work for online orders.</P> <P>&nbsp;</P> <P>Everything works perfectly fine as it should in the POS apps and Register, however, the tax rules and exemptions do not apply in the same way through online orders.</P> <P>&nbsp;</P> <P>It's only recognising one of the applicable Taxes and it's ignoring the exemptions.&nbsp;</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-04-26 at 22.25.53.png" style="width: 999px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/21557iD165D4EC6F52FB88/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2022-04-26 at 22.25.53.png" alt="Screenshot 2022-04-26 at 22.25.53.png" /></span></P> Tue, 02 Dec 2025 17:13:52 GMT https://community.squareup.com/t5/Online-Store/Online-Tax-Exemptions/m-p/360413#M12680 sherwb 2025-12-02T17:13:52Z https://community.squareup.com/t5/Online-Store/Online-Tax-Exemptions/m-p/361336#M12681 <P>Thanks for posting, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/335321">@sherwb</a> <span class="lia-unicode-emoji" title=":waving_hand:">👋</span></P> <P>&nbsp;</P> <P>Item Level Taxes should apply for pickup and delivery orders. They will not work for shipped orders at this time.&nbsp;</P> <P>&nbsp;</P> <P>Can you please confirm your website name, and an example item that should have specific tax rules? I can try to take a look at the current settings. Thanks!&nbsp;</P> Fri, 29 Apr 2022 01:14:07 GMT https://community.squareup.com/t5/Online-Store/Online-Tax-Exemptions/m-p/361336#M12681 BernadetteA 2022-04-29T01:14:07Z