thread Re: cant see color option in online store in Online Store

cant see color option in online store

rapunzelhs — Tue, 03 May 2022 14:13:07 GMT

I have an item created in items. I created an option set for colors & attached. I ported over the item to the online store. It shows a button that says colors but it doesnt allow the buyer to choose. What am i doing wrong?

Thanks

Re: cant see color option in online store

Goldneye — Tue, 03 May 2022 14:25:48 GMT

HI, can you please share a screenshot or link?

Re: cant see color option in online store

rapunzelhs — Tue, 03 May 2022 14:34:39 GMT

Re: cant see color option in online store

rapunzelhs — Tue, 03 May 2022 14:35:25 GMT

here is the screenshot. bellami colors should have 40 ish options to choose from. thanks

Re: cant see color option in online store

rapunzelhs — Tue, 03 May 2022 14:36:26 GMT

and it is not clickable. you can see at hairextensionsbydenise.square.site thanks

Re: cant see color option in online store

rapunzelhs — Tue, 03 May 2022 14:48:55 GMT

Re: cant see color option in online store

rapunzelhs — Tue, 03 May 2022 14:50:13 GMT

you can see here when i try to check out as a buyer it shows it already picked a color.this is the first color off my option set

Re: cant see color option in online store

Goldneye — Tue, 03 May 2022 14:54:16 GMT

HI, thank you for the screenshots. Below you will see my color Option Set. How it looks within the Online Dashboard, Items, Options.

Can you please share a screenshot of your Option Set?

Re: cant see color option in online store

rapunzelhs — Tue, 03 May 2022 14:59:14 GMT

ok so i figured out that goes to the option set in the otems but noe it only shows one itrem

Re: cant see color option in online store

rapunzelhs — Tue, 03 May 2022 15:02:43 GMT

Re: cant see color option in online store

Goldneye — Tue, 03 May 2022 15:03:35 GMT

HI, can you please share a screenshot of your Option Set and how you have it set up?

Re: cant see color option in online store

rapunzelhs — Tue, 03 May 2022 15:03:54 GMT

now it shows only the first option from the option set. the option set has about 40 options that need to show up/ thanks

Re: cant see color option in online store

Goldneye — Tue, 03 May 2022 15:12:54 GMT

HI, can you please share a screenshot of your Option Set and how you have it set up?

Re: cant see color option in online store

rapunzelhs — Tue, 03 May 2022 15:23:23 GMT

Re: cant see color option in online store

Goldneye — Tue, 03 May 2022 15:44:24 GMT

HI, thank you for the screenshots. Do you have the Option Set added within the item under Options and pricing?

Re: cant see color option in online store

rapunzelhs — Tue, 03 May 2022 15:57:57 GMT

Re: cant see color option in online store

Goldneye — Tue, 03 May 2022 16:01:57 GMT

HI, thank you for the additional screenshots, ok finally I see what the issue is. Each individual color needs to have a PRICE in the Price Column. It can not be blank.

Re: cant see color option in online store

rapunzelhs — Wed, 04 May 2022 01:10:56 GMT

oh thank you! you are a lifesaver!