thread Get Expert Feedback on Your Square Online Store, December 2021 Edition in Online Store

Get Expert Feedback on Your Square Online Store, December 2021 Edition

joshdp — Tue, 02 Dec 2025 17:10:13 GMT

Hello again!

It’s time for the holiday 2021 edition of “Get Expert Feedback on Your Square Online Store”! 🎁 🎁 🎁

Now is a really great time to make some changes in preparation for the holiday shopping season. Just like the other threads in this series, comment below with a link to your Square Online store. I’ll take a look and provide some tips and advice you can use to take your online store to the next level.

This event will run until December 16th.

Get More Expert Feedback on Your Square Online Store

Get Expert Feedback on Your Square Online Store

Re: Facebook shops shows all items, even sold out

Thevioletfox — Thu, 05 May 2022 14:33:39 GMT

I've been struggling with this too. If I'm in the "Meta Business Suite" - then click "Commerce" on the left side, under "Catalog" and then "Items" I see you can filter items by "Availability". But that's as far as I have been able to figure out. Unless you're doing that manually and frequently, I haven't found a way to make it auto-sync only in stock items.

Re: Facebook shops shows all items, even sold out

joshdp — Thu, 05 May 2022 14:42:31 GMT

unfortunately i have 2k items that have synced and only have 400 active items, so sorting through that and manually changing is not doable. I talked to square and they say i need to talk to FB, which is not true. Square sends the data to fb, it is sending the wrong data.

Re: Facebook shops shows all items, even sold out

Thevioletfox — Fri, 06 May 2022 13:36:18 GMT

Yeah, I think the flip side to this coin is the people out there who may want ALL items to show in their shop (regardless of stock), maybe because their stock changes so frequently. Or they just want people to see the kinds of things they have. So I bet Square send it all and then Facebook should give us the power to choose what to display. I'll keep my eyes open for that option and post here if I ever find it. I'm very much in your boat - thousands of items and no desire to do it manually every day!

Re: Facebook shops shows all items, even sold out

joshdp — Fri, 06 May 2022 13:59:46 GMT

Other platforms just send over the inventory that is in stock. I’m actually going to switch over to another platform if this can’t get resolved as soon as possible or at least a solution that is usable. This is a big deal to me

Re: Facebook shops shows all items, even sold out

joshdp — Fri, 06 May 2022 14:02:26 GMT

If I had the XML file, I could then edit it so Facebook will have the appropriate contact. But as of right now I have no way of getting that XML file. Do you?

Re: Facebook shops shows all items, even sold out

Thevioletfox — Fri, 06 May 2022 17:06:51 GMT

I don't - as far as I know, it's all automated.

Re: Facebook shops shows all items, even sold out

shimmer-sparkle — Mon, 26 Sep 2022 17:11:13 GMT

I am having the same issue. Have you been able to sort this, by chance?