thread Re: Tip distribution in Online Store

Tip distribution

Sam_400º — Mon, 09 May 2022 12:59:25 GMT

I’m having a bit of trouble with tips.

I’ve enabled tipping online but tips don’t seem to be split by who’s clocked in when the order is made/collected. A few customers tipped on pre orders but none of this showed against the team who were working that night.

Anyone come across the same or know what I’m doing wrong?

Re: Tip distribution

Kassi_ — Fri, 13 May 2022 09:13:26 GMT

Welcome back to the Community, @Sam_400º

Just to confirm - do you have the Team Plus subscription with your business? That would give you the option for tip pooling across the members who are currently clocked in.

I will keep an eye out for your reply👀.

Re: Tip distribution

Sam_400º — Fri, 13 May 2022 10:54:07 GMT

Erm, welcome back?

I think so - will check & activate it if not.

Will this pool across those clocked in when the online order was made or when it's due for collection?