thread Item library stock not reflected in online site items in Online Store

Item library stock not reflected in online site items

FauxrlbyYasmin — Sat, 21 May 2022 20:07:23 GMT

I am trying to set up my online store. I have over 200 items in my item library. I listed each item as 1 in stock, as they are one-of-a-kind items. I enabled "inventory tracking." I do not have variations for my items. All of the site items are toggled as "visible." All of the fulfillment is toggled for shipping. Yet, my site items are showing the stock as "out of stock." Do I have to go through each and every item to manually type in that there's 1 in stock? Why doesn't stock in the library sync to the online site? This is tedious and time-consuming. Why is there no bulk edit feature to change stock numbers? I understand it's not helpful to people who sell multiple of the same items, but I'm sure there must be other sellers who sell one-of-a-kind items too? Please help!

Re: Item library stock not reflected in online site items

fantabuloustmd — Sat, 16 Dec 2023 20:16:14 GMT

I have this exact problem. I have entered in all my items, which are also one-of-a-kind, yet when I am on my Items page, the stock number is highlighted in red and if I go into the entry, the stock status says "out of stock".

Re: Item library stock not reflected in online site items

RobynR — Sun, 17 Dec 2023 18:04:23 GMT

Hey @fantabuloustmd,

Welcome to the Community. I'm sorry to hear that you're experiencing issues with the stock status of your items in Square.

Please provide your website URL and a screen so we can best assist you.

I look forward to your reply.