thread Re: Why is SCA verification happening when I’m in the USA? in Online Store

Why is SCA verification happening when I’m in the USA?

SHRNSBG — Mon, 08 Aug 2022 13:17:51 GMT

A customer is not able to make an online purchase because Square is saying SCA verification required. What do I tell her?

Re: Why is SCA verification happening when I’m in the USA?

Gold — Mon, 08 Aug 2022 15:02:53 GMT

HI, hopefully this Square Support page will help.

https://squareup.com/help/gb/en/article/7373-strong-customer-authentication-faq

Re: Why is SCA verification happening when I’m in the USA?

SHRNSBG — Mon, 08 Aug 2022 16:54:17 GMT

But I’m in the USA and so are all my customers. The SCA is a European thing.

Re: Why is SCA verification happening when I’m in the USA?

ColorShop — Tue, 16 Aug 2022 02:26:03 GMT

Ive also recently experienced this., a customer let me know. i feel like its a glitch in the system, I tested it with my own card. The card wasnt accepted until i logged out (of being a customer) and checked out as a guest.

Really hope this isnt effecting my other customers!