Why does my website say "Published site not found" ?

jmeartistry — Wed, 19 Nov 2025 17:10:42 GMT

When you go to my website, https://www.jmeartistry.com/, you can go to the items and start making selections but as you go to check out, you get this "Publsihed site not found. Reason: site not found" what's this mean? I tried contacting square and it actually says I can't chat with them right now. When I called the automated system said they may have unexpectedly closed? Super confused.

Only thing I found was an old email saying I needed to update my billing info but every single attempt I've made, it was giving me an error and to try again later. So idk if this is why but if it is, I can't even fix the problem.

Heeelp please.

Re: Why does my website say "Published site not found" ?

Ria — Tue, 30 Aug 2022 20:30:44 GMT

Hi @jmeartistry - Welcome to The Seller Community, it's always nice to see a new face 😊

I'm happy to help you get to the bottom of your Square Online issue.

Great news.

Your account appears to be showing up successfully on my end.

I want to make sure that this isn't a local or connectivity issue.

If you're still experiencing this issue, would you mind providing a screenshot of what you're experiencing?

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨

thread Why does my website say "Published site not found" ? in Online Store

Why does my website say "Published site not found" ?

Re: Why does my website say "Published site not found" ?