thread Can you limit item variations available on square online versus what you offer on POS? in Online Store

Can you limit item variations available on square online versus what you offer on POS?

rdwphoto — Tue, 30 Aug 2022 14:08:27 GMT

I offer prints in three different sizes (options) with three different variations in my pos. Each size/option has three variations; one for just the print, one for print and mat, and one for print mat and frame - each with individual pricing and inventory tracking. All three are available when selling at shows in person using the pos, however when I sell these same items in the online store, I only want to offer a single variation (print only), and sell those based on the inventory available for the item. I am unable to figure out how to limit the available variations in the drop down menu on the online store. I tried using the 'toggle' to remove an item option/variation combination online, but it actually updates the item itself, and deletes the option/variation for the item. Not what I am looking for. I could of course create a separate item/option/variation for use only in the online store, but that obviously removes the ability to make use of accurate inventory management. Thanks in advance for any suggestions, and I apologize if this topic has been addressed previously or the solution is so obvious you all shake your heads wondering how I missed it. 🙂

Re: Can you limit item variations available on square online versus what you offer on POS?

_Violet — Sat, 03 Sep 2022 22:03:06 GMT

Hi @rdwphoto - Thanks for reaching out to us with your question. I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏

I reached out to our Square Online Store support team to get more insight to answer your question. Here's what they've let me know:

"Definitely sounds like a feature request is needed to get a more intuitive way to hide certain variations on the online store vs in-store. The Seller has already worked out the workarounds we offer for this (ie. creating a duplicate item specifically for online) but sadly that would be it."

Although this feature isn’t currently available with Square, it’s a great idea and I can see how it would be beneficial to your business.

I’ve shared your feature request with our Product Team, as they are constantly improving our products based on feedback like this. To learn more about how feature requests work, please see this post from one of our Seller Community Moderators. Additionally, you can also share your suggestion on our new and improved Ideate Board 💡

In the meantime, keep an eye out for any updates, here, in our Seller Community. We appreciate your input! 🙂